AnsweredAssumed Answered

'TS-' Application Calculation Mismatch

Question asked by JoshG Advocate on Jul 10, 2017
Latest reply on Oct 18, 2018 by Björn

Hi Guys,

 

The compliance position report generated on the SNOW platform is very confusing when it comes to 'TS-' applications. It appears some machines have both TS and non-TS versions installed when they do not. It's making understand compliance very difficult.

 

For example:

 

Terminal Server 1 has installed:

1 x 'Office Professional Plus 2010'

Terminal Server 1 SNOW reports as:

1 x 'Office Professional Plus 2010'

1 x 'TS-Office Professional Plus 2010'

 

Terminal Server 2 has installed:

1 x 'Office Professional Plus 2010'

Terminal Server 2 SNOW reports as:

1 x 'Office Professional Plus 2010'

 

If the discrepancy was always with 'TS-' applications, then I can just ignore those lines, but as the discrepancies are unpredictable I do not know how to handle them.

 

Can anyone help?

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