MindJet Mind Manager 2017 mis-identified software

Discussion created by intellectualt on Jul 19, 2017
Latest reply on Jul 26, 2017 by uwirtz

We'vee found Snow claiming that we require MindJet Mind Manager 2017 licences when this software is not installed on any of our machines. It appears that Snow is suggesting that if you have PDF-XChange 3 (Tracker software) installed then this equates to Mind Manager 2017. Unfortunately this software can be purchased separately, and is shipped with earlier version of Mind Manager.

We are using version 7 of Snow, and wanted to know if anyone else has had the same issue?

How have you overcome this problem? Ideas on a postcard please.