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Configurations in Inventory Server 5 console

Question asked by Mark.Walther Advocate on Jul 27, 2017
Latest reply on Oct 6, 2017 by Burak.yucel

I added a new configuration for the SNOW client version 5.2.0. In the instruction guide it states to remove the old version configurations. I did that and this morning the old version entries are back. And they show numbers for "Agents with this version"and "Total Agents" and  Why did they show back up?


Also, I published the 5.2.0 version and in the configuration list it does not show published, still shows "no". In the agent updates section I see progress.


BTW: the guide for deploying a new agent in Inventory Server console SMACC is not that clear. I assumed I should follow the steps in order and each section seems independent of the other steps.


Does anyone have a steps in order of how to package and deploy a new client in the SMACC? My problem may be that I did not do this in order or correctly.