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Clean up inventory data and SLM of a device

Question asked by Morgado on Jun 18, 2019
Latest reply on Jun 19, 2019 by carola.iberl



Let's say I have a device which is inventoried by two difference sources at same time (i.e. ivanti and bigfix). Then it shows up in SMACC and SLM with certain software installed. If from today on this same device starts to be inventoried by one single source only (i.e. ivanti) how can I ensure that the information listed in SLM doesnt have any leftovers from old source?


Should I look for that device in SLM and delete it or archive it?

Should I look for that device in SMACC and delete it?


And expect the device be invetoried again?


The idea is to make sure that some software that was installed in past does not show up in SLM.