What are the steps that should be followed when trouble shooting a connector that has stopped working.
My initial thought is this.
1. Stop start service/ connector
2. Restart the server
3. Check logs for any information.
4. ? unsure what to do next.
I have log files from when the connector was working and when it stopped working. If someone wants to take a look at them I can share them. I would like to be able to troubleshoot/fix these issues without having to file a support ticket every time if possible.