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Changing License Key - Adding License Count

Question asked by Mark.Walther on Aug 1, 2017
Latest reply on Aug 2, 2017 by Mark.Walther

We just added more licenses to cover a recent acquisition. SNOW provided several new keys; one to be added via the Web Configurator for SLM and the other by updating the snowserver.config file for SNOW Inventory Server (with a service restart).

 

I see the new license count in SLM in the About section, but we still seem to be maxed out at the previous license total.

 

I followed the SLM8_SI5_UserGuide_LicenseRegistration.pdf file to the letter. Did I miss doing something that was not in the document?

 

Thanks,

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