AnsweredAssumed Answered

Mandatory Custom Field - no value

Question asked by SnowCat Advocate on Jul 8, 2019
Latest reply on Jul 8, 2019 by SnowCat

Good Morning/Afternoon/Evening, wherever you are!


I am rather confused and I'd like some help please!!


I have a custom field set up for applications where it is mandatory multi-select text. I have a default value. This was working fine on Friday but this morning I've come in and there are hundreds of applications that are blank. We had a few issues on PC's reporting in so I can only assume now we've fixed that, these applications have just skipped the 'mandatory' custom field edit.


I have no idea, but I can't find a way of at least setting it to the default value manually. Leaving the field blank just doesn't register the field. and theres no 'default value' selection.


Any help much appreciated.
Thank you,