Trying to download the user guide for Snow 8 but getting permissions error.
Anybody got the User Guide they could upload please.
I'm now checking your account permissions.
Ester MemoliCustomer Success Manager EMEASnow Software srl - Milano - ItaliaHow to: SnowGlobe, the community of Snow Software https://community.snowsoftware.com/community/ProductHub/blog/2019/06/28/how-to-snowglobe-the-community-of-snow-software
I see your account is correctly linked to your company.
Also, the user guide link works: User Guide: SLM Web User Interface - Update revision 8.3
It may be a synchronization issue between the community and the ERP, being your account created just few minutes ago. I would suggest you to try again in few minutes or, at the worst, tomorrow morning.
Please let us know the outcome
Ester MemoliCustomer Success Manager EMEASnow Software srl - Milano - ItaliaAgents v.6 User Guides https://community.snowsoftware.com/community/ProductHub/general-forums/blog/2019/05/20/agents-v6-user-guides
I still get "You do not have sufficient privileges to access this knowledge item " when I click on your link above.
Hi, so I'd suggest to wait for the data synch.
In case it won't work tomorrow, please contact our Support Team and have the account verified: https://snowprod.service-now.com/support/
Ester MemoliCustomer Success Manager EMEASnow Software srl - Milano - Italia[Documentation] Snow system requirements https://community.snowsoftware.com/community/ProductHub/general-forums/blog/2019/04/04/documentation-snow-system-requirements
Retrieving data ...