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Missing virtual machine information in SLM but are available in inventory

Question asked by tims on Jul 26, 2019
Latest reply on Jul 26, 2019 by adam-alphagen



I wonder why some virtual machines do not show their operating system in SLM but in inventory.


We have configured the SIM to import VMware hosts.

When I browse my VMware clusters there are some virtual machines which do not provide any operating system. The most do.

Having a look in vsphere the operating system is shown and even in Snow inventory the operating system is listed.

In SLM I only see ", 64-bit" for a 64 bit Windows system and no operating system.

A Snow agent is installed on the virtual machine, too.


Does anyone know why the virtual machine operating system is missing in SLM?


Thank you in advance