Service Now Connector

Discussion created by BPhillips on Jul 29, 2019
Latest reply on Aug 1, 2019 by carola.iberl

I've been a hardware asset manager for a few years now and just started using SNOW in a SAM capacity.


We are using the Service Now Connector to update our CMDB, but it doesn't make sense to have a discovery tool updating the CMDB without bi direction.


What does everyone else use the Service Now connector for?


What version connectors are people using?


Has anyone found any value to it?


Thanks in Advance