AnsweredAssumed Answered

Same device name

Question asked by mathias.wickel Advocate on Aug 13, 2019
Latest reply on Sep 16, 2019 by Oliver.Berger

Hello Community,

we are using the Snow License Manager with the Snow Agent. We install the agent on a terminal servera and all devices that log on to the server are displayed in the "Devices" area in the WebUI. But now there is the problem that all Devices with the same name e.g. IPad are merged to one Device. Now it is no longer possible to calculate the compliance of Devices at a Device-Metric.


Has anyone ever had the problem before? How is it possible to distinguish between devices without an agent when the name is the same?


Thank you and best