I have a RHLE virtual machine that doesnt show its processor name or the number of cores. Is this a know bug? Agent installed is 5.1 Linux
while looking at the product version notes (search for Snow Inventory Agent for Linux) i can see that with the version 6.0.0 we fixed the following defect:
The agent version 5.1 you are using is quite old (released 20.09.2017) any chance to update the agent? To do so, you can simply open up a new ticket, request the latest agent and attach your snowagent.config.
Geoffrey MacquetCustomer Success Manager EMEA
Problem is that a new version of anything is a complicated issue in a large organization and takes quite a time to accomplish.
We will recomend customer to update all of its Snow plattform and agents and SIM will be done then if customer agres to do this.
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