AnsweredAssumed Answered

Mac: Update before scan or the other way round?

Question asked by Samuel on Sep 20, 2019
Latest reply on Sep 20, 2019 by adam-alphagen

With the Snow agent for Mac, it seems that the agent starts the scan first and only checks for updates second.

Because the agent on Mac devices only ever wakes up once a day, when an update is pushed to the clients through the SMACC, the effect is only visible after a lapse of 3 days:

  • Day 0: I create the agent update push
  • Day 1: The Mac device scans with the old version of the agent, then updates to the new version
  • Day 2: The Mac device scans with the new agent and reports into SI
  • Day 3: the results show in SLM after the DUJ

I am not sure but ... Is that really the preferred behaviour? Or is this an idea for the Ideas Board to have the update first and the scan second?