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Duplicate BIOS serial number different hostname both at SLM

Question asked by JohnBuan on Oct 21, 2019
Latest reply on Oct 21, 2019 by detlev.eufinger2

Based on the ff below.

Computer Status
Active - Active during a 30 day period
Quarantined - Automatically after 30 days of no activity
Inactive - Automatically after 60 days in quarantine or manually at any time
Deleted (option) No status - Automatically after 60 days in quarantine or manually at any time
Archived No Status - Manual only. Computers only visible via Archived computers report

 

Ex.  Duplicate BIOS serial number both at SLM but different computer name or hostname

Computer Name  | BIOS serial number | Status

ABC123               | XYZ123                   | Active

EFG123               | XYZ123                   | Quarantined

 

My goal is what should be the best approach in preventing this scenario or there's other way?

 

 

-Upon checking there's a hundred endpoints now are both active & quarantined with duplicate bios serial number with different computer name/hostname. Kindly help me on this. thanks

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