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Adding licenses when default Application Metric doesn't apply

Question asked by Jody on Aug 23, 2017
Latest reply on Jun 19, 2018 by LaraS

Hi all

 

We often purchase licenses for the same application, that have a variation in the metrics (not all match the default metric). The challenge is, how to reflect that in SLM?

 

For example, Application: SoftwareABC has the default metric of Installations. 

 

 

First we purchase SoftwareABC licenses as per Device or Per User metric. No problem - that works with the default metric of Installations, we can add those licenses.

 

 

Second we buy SoftwareABC licenses as Concurrent Device or Concurrent User metric. The edition, version, platform everything is the same - just the license metric is different.

 

We cannot add the second licenses while the Application metric is Installations, and we cannot change the application metric as it doesn't apply to all purchases.

 

 

Any suggestions appreciated. Thanks

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