Hello,I have created my own application in SMACC (metric per installation). Unfortunately this application does not show whether and by whom the Programm is used. How do I set the metering?
I assume you are talking about a Windows application.
If your custom application is recognized based on custom rules looking for an executable file, this should automatically be showing up in the metering.
To see the metering showing up in SLM, you will need to make sure that:
you are right, I talk about a Windows application. I've checked the list:
1. SLM \ License settings \ Metric setting \ usage within metering period
2. Application is correctly detected (number of installations in slm is okay)
3. application has been used last days
4. DUJ was running every night
but also after a few days, in SLM no User usage is shown...
Do you have another tip that I couldn't check?
What version of SLM are you using exactly?
Also, do you have access to your SQL server?
If SQL is an option, then you can try looking for this type of information and see if you find consistent records.
In the SnowInventory DB:
select * from inv.DataMeteringWhere AppId in ( Select ApplicationId from inv.DataApplication where Name = 'Microsoft Word' -- Put what you need there)
And in the SLM DB:
select * from tblMeteringwhere ApplicationID in ( Select ApplicationID from tblApplication where Name like 'Microsoft office 20% Word%' -- Put what you need there)
Retrieving data ...