Creating Software Models Manually

Discussion created by christopher.odediran Advocate on Dec 3, 2019

After the upgrade to the new Snow for ServiceNow, we found that software models are now created via software discovery only. Manual creation of software models in serviceNow has been disabled because the Display name field canot be altered.


We still have reasons to create software models for the service catalog without software discovery. There are applications that we add to the catalog as bundles or web-based software that staff need to request from the catalog. These will not be discovered by Snow.


What is the way out from this security restriction?