AnsweredAssumed Answered

Entering License records in SLM

Question asked by MichaelW on Dec 10, 2019
Latest reply on Dec 12, 2019 by MichaelW

What is best practice for entering multiple licenses.   Is it better to enter a single License record in Snow with the total license quantity (e.g. 50), even if there are unique license keys for each license?    If so, what about the use case when each license key is assigned to a specific user (which will happen frequently, e.g. Snagit).


Or should we create a single license record for every license, so we can assign that license key to a specific user?   Very time consuming, but handy if that user's machine crashes and we want to be able to retrieve his/her license key(s).


Just not sure which is the best approach, hoping someone can offer best practice thoughts.