I need reset password of the Administrator user of Snow License Manager (Snow Management and Configuration Center). This is possible?
A waiting of your answer and help.
Yes, that is possible - please go to the SMACC.
Please log in to the SMACC with a different admin account and then you can change the password of the administrator under Security.
Have you already created more Admin Accounts?
My problem is that only I have an Administrator user and not remember the password , other option?
Have you already entered a mail address for the admin user in Snow?If so, you can request a new one by forgetting your password.If not, just use the SQL database to enter a new password. I recommend you to create a ticket at the Snow Support at email@example.com .
Thank you for your answer and help.
is it going to work, if you change password inside "SystemUser" table? Cause password are encrypted there, so I think you cant just put any password there, or is it working?
No, the passwords are encrypted. There is actually a cryptic key and it always stands for the same default password. But the best way is to open a support ticket.
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