Snow Inventory agent service stopped

Discussion created by VaibhavSutar on Dec 23, 2019
Latest reply on Jan 2, 2020 by VaibhavSutar

Hi Folks,


i am facing one scenario where almost 2000 End User systems stopped reporting to Snow and while troubleshooting it we got to know that "Snow Inventory agent service not running on those systems", So what is the option to fix this ?


This issue persist with only 2000 systems and rest of the other systems are working fine.


Why Snow agent services stopped running on 2000 systems only ? Is there any particular reason ?


How to restart the services ?


By restarting the services will it be fix ?


Below Screenshot for systems which stopped reporting to snow.

  1. Below screenshot for systems which reporting to snow on daily basis.


Vaibhav Sutar