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App not complian in App Family but each App is compliant by itself

Question asked by tims on Jan 27, 2020
Latest reply on Jan 27, 2020 by tims

Hi,

 

currently I am checking Microsoft Office for compliance.

Within the application family 'Microsoft Office' the graph for older versions shows an incompatibility of 50 % missing licenses. In this case only one license is missing.

Fortunatelly there are only two older application installations. 

 

Having a closer look which application is not compliant I see we've got one Office Professional 2000 and one installation Office 2003 Professional

I haven't found any possibility to see which application is not covered.

Question 1: How am I able to see which application is not compliant when I have a look to the red bar in the summary graph?

 

We've got several Office 2010 licenses when can downgrade to Office 2003:

 

Having a look to each application gives me the following compliance for each applciation.

Compliance recalculation have been done already.

 

We've got some old Microsoft Office 2000 Professional licenses which are fine:

The one Microsoft Office 2003 installation is also licensed well by getting one dowgraded license (from 2010):

This seems to work well, too.

Ich can see one Microsoft Office 2010 license has been downgraded to an older version:

Consequently only Office 2000 and 2003 are installed therefore the bar schould be green allover!

Question 2: Is there a possibility to see the target version which has received the downgraded licenses?

Question 3: Why does the bar show an uncompliance red part?

 

Thank you for your help.

Regards

 

Tim

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