AnsweredAssumed Answered

Cannot download linked documents

Question asked by DavidHobbs Advocate on Feb 19, 2020
Latest reply on Mar 20, 2020 by DavidHobbs

Hello. We're using SLM 9.5.1 and we make extensive use of linked documents on our licenses.  We've noticed that we cannot download our linked documents using Chrome.  Our users now also report that they cannot download linked documents with new Edge Chromium as well.


So we have to switch back to Internet Explorer, which is a big shame!


For example, in Chrome, clicking the link marked below does nothing at all.


Cannot download linked documents in Chrome [screenshot]


...and if I look at what happens in developer tools, I see this error:


Error message: not allowed to load local resource


I presume everyone else had this problem?  Can anything be done in SLM to allow these (file://) links to work in Chrome and the new version of Edge?


Thanks, David