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User exclusion and device exclusion no longer working.

Question asked by SnowCat Advocate on Feb 26, 2020
Latest reply on Mar 12, 2020 by Samuel

Hi all,

 

Our user exclusion seems to no longer be excluding users. It was working before and I am aware of the need to delete existing users before it will stop appearing on SLM. They seem to be coming through again. our config is as follows

root,%\root,%NoLoggedOn%,%nobody%,hall.sh.ac.uk\[_]%,[_]%,%/defaultuser0

Most recently we have updated our licence count but have used the same config file just with an updated key.

I'm not aware of anything else that has changed. I've tried changing the list just so it saves again.

Can anyone advise of anywhere to check?

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