AnsweredAssumed Answered

Application Family | Active Upgrade Rights

Question asked by Shazberry on Mar 11, 2020
Latest reply on Mar 29, 2020 by Shazberry

Hey There,

Has anyone noticed in SLM that Application Family view shows "Active upgrade rights" inaccurately? 


Here is an example. The X is a subscription that expired last year.  Is this happening for anyone else?


I try to teach my client users to fish rather than rely on waiting for me to respond to a request.  The request was "Shaz where can I see what Visio licenses I own (entitled to)?"    I should be able to point them to Family View for this information but it is inaccurate.


The Available License report is accurate:


Our Current Versions

SLM 9.5.1

Inventory 6.3.1