We have just stood up our Snow environment (INV5 and SLM8)and are collecting data from about 10000 Snow agents. Why aren't the 'First Used', 'Last Used', 'Run' and and 'Per Run' fields being updated with the scans? Thanks in advance for the advice!
Hi Linda,They absolutely should be! We're doing the same, but on a staggered approach so we don't break anything! We're already seeing last used, run-time etc, so strongly suggest contacting Snow directly as it sounds like there may be an issue with your rollout.Hopefully you'll be up-and-running in no time Best,David
Thanks for the reply, David.
It seems we are getting intermittent data. Its strange. We are only scanning once a week (for now) to avoid traffic bottlenecks with other agents feeding data.
I appreciate your advice and will submit a ticket.
Retrieving data ...