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Issues with XML Connector

Question asked by arbleb Advocate on Oct 3, 2017
Latest reply on Oct 25, 2017 by

Anybody use the Snow XML connector?


I was told that I can manually enter non-inventoried machines via an XML file so I can track licenses on machines that we cannot scan or inventory.


I added the XML connector, set a path up and placed an example file I received from Support into that folder:


<?xml version="1.0"?>


I "Aggregate Selected" on that XML connector and it appears to consume that .xml file and it disappears from the folder.


In the log file I see:


2017-10-03 07:42:56,461 [6] DEBUG SnowSoftware.ExternalDataProvider.Aggregator [(null)] [(null)] - ProcessResourceBatch start: Snow Xml_1
2017-10-03 07:42:56,477 [6] INFO  SnowSoftware.ExternalDataProvider.Aggregator [(null)] [(null)] - Retrieving resource [D:\XMLImport\comp0002.xml].
2017-10-03 07:42:56,477 [6] INFO  Snow Xml_1 [(null)] [(null)] - Preparing to retrieve resource.
2017-10-03 07:42:56,508 [6] INFO  Snow Xml_1 [(null)] [(null)] - Beginning parsing of table [client].
2017-10-03 07:42:56,508 [6] INFO  Snow Xml_1 [(null)] [(null)] - Parsing result set client into a ClientEntity.
2017-10-03 07:42:56,539 [6] INFO  Snow Xml_1 [(null)] [(null)] - Finished execution of sql data reader.
2017-10-03 07:42:56,539 [6] INFO  SnowSoftware.ExternalDataProvider.Aggregator [(null)] [(null)] - Sending resource [D:\XMLImport\comp0002.xml].
2017-10-03 07:42:56,555 [6] INFO  SnowSoftware.ExternalDataProvider.Aggregator [(null)] [(null)] - ProcessResourceBatch end: Snow Xml_1


However, COMP0002 never shows up in my inventory.


I feel like I'm missing something critical.  Anybody have any insight?