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Adobe Acroat still showing as Installed fte being uninstalled

Question asked by NeilH on Oct 9, 2017

We have an issue with Adobe Acrobat in SLM that is showing installs where our users have actually uninstalled the application. We have manually removed the SWID regid file but all this does is make the application appear as orange within the computer/applications tab.

 

We are running the latest SLM and have the 3.7.5 agent on the estate.

 

We also see DC Acrobat 2017 Pro Trial found as 2 different products for Windows 7 and 10 devices??

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