So i'm finally implementing SAM (Snow) for our company, Currently we have no SAM specialist, let alone any type of SAM presence what so ever. Truth be told, we don't have any type of organization regarding our software at all. Currently its handled by department managers and kept in independent Excel spreadsheets, if kept track of at all. My question is..... Where do i start!? How did you start? Is there an intro to SAM that anyone swears by? Do you have any Best Practices i should keep in mind? Also regarding SNOW, I attended the training about 6 months ago but due to interruptions i have been unable to begin working in it. Are there any good videos or tutorials for me to review to get back on track with creating agreements and licensing? Thanks in advance for any help or advice you may have!