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Snow Agent Identification and Citrix

Question asked by CVSHealth on Oct 26, 2017
Latest reply on Nov 10, 2017 by stefan.heller

With the agent on a CITRIX server to monitor CITRIX usage, can SNOW identify hostname or MAC address of the device accessing CITRIX session? What about at the level of access by specific software application in CITRIX?  Is there a document that lists what the Snow agent identifies?