Metering for custom applications?

Discussion created by Björn Advocate on Dec 1, 2017
Latest reply on Dec 18, 2017 by Björn

Hi there, we created an own application from "Unassigned Inventoried Software" with two rules in SLM SMACC.


After one day the application is shown in SLM, but we do have (zero) registered usage for our hundreds of installation. I checked back with the developers, but we are looking at the correct executeables..


How can I now recognize user and usage of the new apllication?

I expected that SI metering would show resultes at least after 48h  for all Inventoried Software, doesnt it?