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New session failed: -501 (DeviceNotFound)

Question asked by harry.mansell Advocate on Dec 6, 2017

Morning All,

 

Was wondering if any of you have had the following error appear in the Snow Device Manager log on a  android 7.0 device: 

"New session failed: -501 (DeviceNotFound)"

I have raised a call with support but wanted to try and get an answer as soon as possible so thought others might have had this issue and perhaps able to shed some light?!

 

Kind Regards

Harry

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