AnsweredAssumed Answered

Getting an empty report when exporting to excel

Question asked by JenniePhillpot on Dec 21, 2017
Latest reply on Dec 28, 2017 by Laim McKenzie

I'm hoping someone may be able to advise before I go to support but when I go to export the All computers list to excel I am getting an empty report come up when I open excel. This happens with and without adding more columns. 

 

However, when export to PDF I have no problems at all. CSV is affected though. 

 

I have recently upgraded to 2016 excel but am able to open other downloads with no issues. 

 

I have tried going into reports > all computers and am getting exactly the same issue 

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