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Proxy Issue on Snow O365 connector in SIM V5.6

Question asked by Sachin on Jan 21, 2018
Latest reply on Apr 13, 2018 by Sachin

We have been trying to configure Snow O365 connector on Snow Integration Manager V5.6, however every time we schedule to run it we get the following error:

System.Exception: Authentication Error: Unable to complete authentication request (potentially a proxy issue) ---> Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException: user_realm_discovery_failed: User realm discovery failed ---> System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.

 

It appears that it is a Proxy issue. Every machine which is on our network has to pass through proxy to connect to outside world including my snow database server has to pass through Proxy. if this error is indeed a proxy issue, can someone please let me know how do I configure Proxy on SIM v5.6.

FYI, my Snow Inventory is on the same local server and not on any remote inventory server. I am not able to find Option to configure Proxy with same inventory server.

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