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ERROR SnowSoftware.ExternalDataProvider.Aggregator

Question asked by Sachin on Jan 27, 2018
Latest reply on Apr 13, 2018 by Sachin

I am getting "ERROR SnowSoftware.ExternalDataProvider.Aggregator".  I had configured the Snow External Data Aggregator service to run though a particular account to configure O365 Connector over proxy. The service is running, but is not populating the O365 users. Now I am getting the below error ( I have removed the domain name and user account details):

2018-01-27 17:15:27,112 [10] ERROR SnowSoftware.ExternalDataProvider.Aggregator [(null)] [(null)] - Unhandled exception occurred:
System.Data.SqlClient.SqlException (0x80131904): Login failed for user 'DomainName\User Name'.
   at SnowSoftware.ExternalDataProvider.Providers.InventoryProviderFactory.CreateInventoryProvider(Type type, String instanceName)
   at SnowSoftware.ExternalDataProvider.Aggregator.Aggregate(Type type, String instanceName)
ClientConnectionId:e12fe40f-488d-49f9-afae-91382a40b9d5
Error Number:18456,State:1,Class:14

What Could be reason for this? How should I resolve it?

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