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softphones

Question asked by alastair.smart on Feb 1, 2018
Latest reply on Feb 2, 2018 by alastair.smart

I know that Snow can detect printers and monitors that are atteched/installed on a computer; is there any way that Snow can be used to gather softphone data?  We are currently deploying both wireless (bluetooth) and wired (USB) headsets. Clearly if local management appplications are installed it will pick this up, but the devices will work if just plugged in without software being installed.  It would give very useful insight into what is being used

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