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Agent discovery across domain/workgroup

Question asked by KarlJ on Feb 8, 2018
Latest reply on Mar 22, 2018 by Jeremy

I have been looking through various SNOW resources (incl. Inventory user guide) and cannot find any clear direction on whether SNOW Inventory will see PCs in a workgroup outside of the corporate domain.  I can ping the target hosts from the domain but inventory does not see anything in the workgroup... 

 

I'm thinking it may have something to do with Service Gateways (or lack thereof) .  To be able to have SNOW see the hosts in the workgroup, would I have to create a new Service Gateway in the workgroup as a starting point? 

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