Hi all,
After installing SLM 8.2.05 several of our users get an error message when they want to Search for computers in Computers category.
A "Bad request" panel appears and then they only can see the information "... unsufficient access rights ..."
I recycled the IIS application page, started iisreset in commandline and restarted the SLM application server.
Some users also restarted their computer. But this didn't help.
For some users it helped to use another browser, but not for all and so there are still some users that cannot use the Computer Search.
Does anyone have the same experience and perhaps has an suggestion how this can be solved?
Hi all,
I wanted to let you know our final solution.
As mentioned we have a lot of users, and our external companies have to access SLM by using a separate logon through an additional firewall. Snow changed in SLM 8.2.05 some requests, that were now blocked by that firewall.
For that users, deleting the browser cache was not enough, we needed to add firewall rules.
But in general for our internal users deleting the browser cache helped.
Many thanks to all for your quick support