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Adobe Licensing - in SLM

Question asked by JasKalay on Feb 13, 2018
Latest reply on Feb 13, 2018 by Louise

Hi, 

 

I've recently seen a few issues around my Adobe compliance numbers which are being reported in Snow. List of issues

 

User numbers in Snow do not match the numbers allocated in the Adobe Admin console

Conflict between Adobe DC and Adobe Acrobat Pro/Standard - seems to be double counting - for example applications installed list shows Acrobat DC and Acrobat Pro, however the users machine only shows one of these products.

 

Is anyone else having similar issues?

 

Thanks in advance,

 

katie.cross@socialedgeconsulting.comLouisematt.fisher@snowsoftware.com

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