Hi Snow Community
I'd like know if it is possible to install snow on a cloud platform? Offer it almost on Software as a Service (SaaS) basis?
So install SLM 8xx on a remote cloud platform....
is this possible? is there any architectural diagrams or any documentation on this?
Regards
Hi Khaleed,
it is possible to install SLM on a cloud platform.
You have to be careful with the Installation of the SQL server in the cloud.
It is possible that some SQL service from the cloudprovider wont work as you will not get sufficient privileges which you need to install the databases.
Hope that helps.
Best regards,
Rainer
Thank you Rainer, do you perhaps have a link or documentation of this process (or snow requirements)?
Hi Khaleed,
here are some links to our Knowledge Base:
System Requirements : https://snowprod.service-now.com/support?id=kb_article&sys_id=32838b1e6f46a600854bff554b3ee4f1
Snow Inventory Userguide: https://snowprod.service-now.com/support?id=kb_article&sys_id=12970d796f4ee200854bff554b3ee4d0
SLM Installation Guide: https://snowprod.service-now.com/support?id=kb_article_view&sys_kb_id=b28fa8f26f4a2a00854bff554b3ee418
In the System Requirements you will find general requirements to install our SLM solution. In the other two documents (Snow Inventory User Guide and SLM Installation Guide) you will find the requirements on SQL user account privileges.
And this has to be checked with your Cloud Provider in case you use a SQL Service from the Cloud Provider. Because they normally will not be able to give you sa rights (or equivilent account with System rights) in their managed Database Environment.
I hope that helps.
If you have any additional question please come back to me.
Best Regards,
Rainer
Hi Rainer
morning
could you please confirm if the links provided by you are working.
if not working, could you please provide me working links.
thank you
have a nice day
Hi Christopher,
here are the recent links:
User Guide: Snow Inventory Server - Update revision 5.4
User Guide: Snow Inventory Server 6
User Guide: SLM Web User Interface - Update revision 8.3
You can find all the latest documents on our Support Portal.
/marcel
Hi Marcel
Thank you for taking time out and sending me the links, but for some reason I see only a blank page.
Have attached a screen shot.
Am I missing something ?
Thanks for your help
Chris
Hi chris2203,
please try to access https://snowprod.service-now.com/support or https://www.snowsoftware.com/int/support to get into our Support Portal. You need an account and need to be listed as a customer in our CRM system to gain access.
If you are still having issues, please reach out to Snow Support via email (support@snowsoftware.com).
/marcel
Thank you Marcel
But sadly am not able to access the information.
Thanks for your help
Chris
Hi chris2203,
please reach out to your contact at Snow. You are currently not listed as a customer and therefore you can't access these documents.
For your particular case, I have dropped the email address in your inbox.
/marcel
on Feb 22, 2018
Hi Khaleed,
I've been part of the project where we installed on-prem Snow into AWS. If I remember correctly, there was no bigger technical issues. I'm not 100% techie, so more technical-oriented Snow Globers can answer your more in-depth questions.
Br,
Juha