Is anyone else having trouble removing items from their application blacklist? I have a support ticket open with SNOW, but wanted to check with the community while awaiting response.
Our team is working on this known issue and it seems like we have a workaround for now to remove the blacklisted items. When adding a blacklisted application it sets an entry in criteria. When you remove the criteria, the blacklisted application will be removed as well.
Hope this helps.
I am actually having trouble removing the criteria itself. Do you have any insight into how to resolve that issue? Much appreciated!
I have a solution for you!
You can set an application to be blacklisted.
This is how a blacklisted application looks like.
You can view all blacklisting rules here.
You can delete each blacklist rule easily.
After you have deleted the application blacklist rule, the application is not blacklisted anymore.
Please let me know, if this suits you!
Unfortunately the criteria still exists after clicking 'OK' at the 'Do you want to delete criteria?' prompt.
did you try another browser? If this is still an issue, please log a ticket via the Support Portal or via Email.
Both Chrome and IE produce the same results. I have a support incident open and will report back when a solution is identified.
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