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Comparing Application by User and Application by Computer Reports

Question asked by SRichards on Mar 9, 2018
Latest reply on Mar 13, 2018 by SRichards

Good Morning,

 

I am looking at usage of programs by user and by computer. My final goal is to find out which licenses are being underutilized and which users are not using the licenses that we have purchased for them.

 

I ran the all applications by users and all applications by computers report. I have hit a snag. The applications by computer report shows that 100 people use application x. Applications by users shows that 150 people use application x. We do not share computers, so the number should be the same. It should actually be higher on the by computer report since that shows unused installations and the by users one doesn't. 

 

Let me know if this is as clear as mud.

 

Best Regards,

 

Sarah

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