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Clients not reporting back

Question asked by Mark.Luscombe on Mar 13, 2018
Latest reply on Mar 26, 2018 by iwan.van.den.hoek

I have been looking at a number of our clients that where unable to report back, I found that in the client.ini file they had incorrect DNS names, I have since change this to the IP of the Snow server and restarted the Snow service but still they dont seem to be reporting back.  What other steps can I take to troubleshoot my issues.