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Licenses for Bundles

Question asked by SRichards on Mar 14, 2018
Latest reply on May 22, 2018 by SRichards

We have purchased 1000 licenses that encompasses all products by Box. We entered the license for Box with Box Sync since Snow says that is a bundled application. However, when I run any report, it shows that the computers have Box Sync 4 and doesn't apply the bundled licenses to that application. How do I get Snow to recognize that Box Sync is part of the Box with Box Sync bundle? I have enough licenses but the license compliance report shows that I have no licenses.

 

Best Regards,

 

Sarah

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