How do I find the serial number of a hard drive using the SAM WebUI, I can get the Bios serial but not the hard drive.
Sorry to say, but I don't believe the Hard Drive serial number is collected by the inventory agent.
Mark is right that we do not gather this data with the agent but on the other hand you are able to retrieve the information using a Power Shell script.
Get-WMIObject win32_physicalmedia | Format-List Tag, SerialNumber
We do provide services to help with getting the data into Snow Inventory and Snow License Manager and add it to a customfield. It is best to contact your local Snow representative to discuss the possibilities.
My issue is that the machines I want the information from do not have the hard drive inserted due to them been decommissioned, I am trying to get the serial number and then cross reference with the box of hard drives I have,
Then I am afraid it will not work, as the hard drive needs to be accessible for the script.
I know this will not help your present issue but if you will be needing this information in the future as well, I recommend to ask for the customization with your local representative.
Iwan van den Hoek
I had the same question (https://community.snowsoftware.com/thread/1990-hard-disc-serial-number) and opened a feature request, I've not heard yet.
Retrieving data ...