Just wanted some clarifications around the whitelisting function that can be used to restrict the applications within Snow Device Manager. The issue that i have had is that it works perfectly well and then for an unknown reason it will then fail to be deployed when a new device is enrolled, now the error code that is displayed in the log file is the following.
Deployment - Package step 'apppolicy' not support
Now how the Whitelist is setup is as follows with a wildcard in the Blacklist and then all of the allows applications in the whitelist.
What i am wondering is to whether there is something I'm missing, and is there anymore information i can access to tell me more about this issue. The phones that we are using are Samsung - Android 7.0.
The issue that i think is causing this to happen and i have tested but i'm not a 100% is if the Whitelist gets edited or somehow becomes stopped it then falls over because of this during the enrolment process, so ensuring that the deployment is started which i have tested and checked should fix this issue.
Just wanted to put feelers out to see if any others have come across a similar issue, as we are about to roll out 500 mobile devices with SDM on them.