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Devices per remote server - duplicates

Question asked by DavidHobbs Advocate on Mar 30, 2018
Latest reply on May 9, 2018 by DavidHobbs

Hi,

 

We noticed that when we use the "Devices per remote server" report, it looks like we see some of the devices duplicated. Often, it looks like they are Apple Macs, and they seem to have a suffix which causes the duplicate. It looks like the name of the network they are connecting through or something has been appended, like this example:

 

Duplicate devices on the report

 

(apologies for the redaction, but hopefully it gives an idea of what I am saying)

 

So in the above example we have the same device appearing twice, one of the times with the suffix ".fritz".  But we also see other suffixes, like ".local", etc... sometimes.

 

Has anybody else noticed this? Is there a way to get rid of these duplicates? We have SLM v8.2.07.

 

Thanks!

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