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Citrix Receiver for HTML-5 behaviour

Question asked by andreas.leeraar Advocate on Apr 4, 2018
Latest reply on Jun 22, 2018 by andreas.leeraar

Hi All,

 

A customer is using Citrix Receiver for HTML-5 to access their apps via browser.

 

A user is using the same device every day and connects via this device to Citrix using Citrix Receiver for HTML-5.

 

In Snow License Manager every session is logged as a different 'HTML Device/Computer'

 

E.g.

Device/Computer  

HTML-3105-2899

HTML-2481-9785                         

HTML-4039-1872

etc..

 

I have not encountered this before and don't know if this is normal behaviour?

 

Opened a support ticket already but I would like to know if someone else has seen this?

 

Thanks for your time and answers,

 

Andreas

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