AnsweredAssumed Answered

Snow Agent Update to address KB article KB0017958.

Question asked by Ammarnasar Advocate on Apr 10, 2018
Latest reply on Apr 16, 2018 by jelle.wijndelts2



I am trying to setup a new agent update via SMACC to all our endpoints since the Snow agent critical update was found in KB article KB0017958.


I have one gateway server which has our servers and laptops desktops reporting to it.  Servers have a different config and the laptops/desktops have a different one.  When creating the agent update for windows I want to simply update the agents to 5.3. 


In the setup i am asked for support files, do i have to specify these? If so what would these files be? and where could i get them from?