AnsweredAssumed Answered

SPF records missing for Snow email Servers

Question asked by Samuel on Apr 30, 2018
Latest reply on Apr 30, 2018 by iwan.van.den.hoek

Dear Community,

 

We have an internal email handling system that is flagging emails from Snow Support as unsafe with the following error message: "snowsoftware.com does not designate permitted sender hosts".

This is apparently caused by missing SPF records as explained here:  http://bananatag.com/hub/spf-records-and-why-theyre-important/

 

Is anyone else having the same issue? This is quite annoying because creating the SPF records is apparently a common good practice and I will not be able to convince anyone to lower the internal security just to have the emails from Snow Support to pass through the filter. Does anyone know if Snow have plans to create those records anytime soon?

 

Thank you very much,

Samuel

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