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Latest Snow Agent 5.#.#

Question asked by PeteS Advocate on May 8, 2018
Latest reply on May 8, 2018 by PeteS

We recently installed the latest Snow agent  (version 5)  and after a few days the numbers reporting back in SLM appeared to be inconsistent. Upon further investigation it turns out that our Desktop support team had not switched of the deployments of the older version.  So we had to agents trying to battle it out to take control and report back to the collection server.

My question is, is this normal for the latest application upgrade to allow an older version to be reinstalled and is this something that Snow will change in time?